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Contact us!

Founder & Owner Judith Werner

Hi there!

I'm Judith Werner, the artist and owner of By The Intern. Feel free to contact me if you want additional information about our services, or if you encountered any issues with an order. Please scroll down if your are looking for shipping information. 

If you are curios to learn more about me and my business, then I invite you to sign up for our newsletter!

We currently don't have a physical location, so please send me an email or a message via instagram. I will try to respond to you within 24 hours.

Shipping Information

Digital Products.

Nothing will be shipped when you buy a digital product. You will receive a link that will allow you to download the product.

-How will you receive the link?

Once your payment has been received, an automatic email will be sent to you containing the link. If after two hours you haven't received such an email, please send us a message and will send you the file.

Canvas's, Posters, Framed Posters & Accessories.

We work with a Printing Partner. Therefore we do not ship the products ourselves. 

-How does it work?

After you have placed an order, and your payment has been received, your order will be automatically transmitted to our partner. They will then print/frame the Artwork and when completed ship it to the address you submitted with your order. We will notify you when the product has been shipped and supply you with the tracking information.

-How long does this take?

The product fulfilment takes 2-5 working days, and the shipment period varies according to location. The tracking information will give you an estimate. You can also send us a message.

Personalised & Bespoke Products.

The same Information applies as for the products mentioned above. When you order a personalised product with us, we will keep you informed about its progress. After it's been completed we will manually place an order with our partner.

Shipping Prices.

-Shipping is free for:​ all countries in the EU, United Kingdom, United States, Canada, Australia, and New Zealand.

 

-For all other countries there is an extra shipping charge of 10£. 

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